eSportsDesigns

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Custom Orders

How are custom orders handled?

The procedure is as follows:

We discuss what kind of service you need (web design or a full CMS).
We agree on what features should be included.
We agree on the price.
You pay the full amount or a deposit.
I start working.
After finishing everything, I make any adjustments if something does not meet your expectations and deliver the completed project.

What is a custom project?

A custom project is a unique order tailored entirely to your preferences and needs. It will not be listed in our store and will remain exclusively yours.

How can I order a custom project?

You can order a custom project through several channels:

Join our Discord Server and DM me at illusion034
Email us at sales@esportsdesigns.com
Call us at +359 879 83 8032

Payment

Can I pay a deposit instead of the full amount, and how does it work?

Yes, you can. You pay 50% of the amount (e.g., if the service costs €50, you pay €25), I complete the order, and then you pay the remaining €25. The deposit has 2 conditions:

The deposit is non-refundable (once you pay the deposit, it cannot be returned).
If you choose to pay a deposit instead of the full amount, your order will be hosted on my server for added security. After paying the remaining 50% of the deposit, the order will be transferred to your server. If you pay the full amount upfront, it will be hosted on your server from the beginning.

What are the payment methods?

Our payment methods are:

PayPal

Revolut

Bank Transfer

Credit / Debit Card

EasyPay

Econt / Speedy

Western Union

What is the payment method for purchasing a product from the store?

Our payment method for purchasing products from our store is PayPal, as it allows automated payments. You pay and receive the product automatically.

However, if you want to purchase a product using another payment method, you can contact us by submitting a ticket in our Discord server or via email at sales@esportsdesigns.com.

Products

Is it possible to make changes to a product purchased from the store?

Yes, it is entirely possible. You can request any changes to our ready-made products available in the store. The cost of the changes will be determined based on our agreement.

Contact

How can I get support for products I've purchased?

For support with purchased products, you can reach us through:

Our Discord server: Join and open a support ticket
Email: support@esportsdesigns.com
Phone: +359 879 83 8032

We aim to respond to all support requests within 24 hours.

Frequently Asked Questions

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